Member References

Important Phone Numbers

Debit Card Fraud Hotline - 24-Hour Fraud Department - (800) 327-8622

TransUnion - (800) 680-7289

Experian - (888) 397-3742

Equifax - (888) 766-0008

Lost/Stolen VISA® Credit Card, Debit/ATM or PIN - Regular Business Hours - (606) 329-7876

VISA® Credit Cards - After Hours - (800) 808-7230

ATM/Debit Card - After Hours - (800) 523-4175

Audio Response (24-Hour Teller) - (855) 726-9031

 

Current Promotion Disclosures

  • Members Choice Credit Union Survey Giveaway Official Rules

    • 1.NO PURCHASE NECESSARY TO ENTER TO WIN
    • 2. Giveaway Sponsor: Members Choice Credit Union, 1401 Central Ave, Ashland, KY 41101.
    • 3. Monthly Prizes: One (1) winners of a $100 Amazon.com electronic gift card.
    • 4. Giveaway Schedule: Quarterly within one (1) week after the last day of the quarter.
    • 5. Eligibility: Sweepstakes void where prohibited by law. Legal residents of the United States are eligible to participate and win. All participants must be at least 18 years of age. Employees of Members Choice Credit Union, its subsidiaries, and the immediate family of any such persons (spouse, parents, siblings, and children and each of their spouses) and persons living in the same household of each of these individuals whether related or not are ineligible to win.
    • 6. Sweepstakes Entries: An entry can also be provided by legibly printing the individual’s name, address, phone number, and the words “Member Experience Survey Giveaway” on a 3” x 5” card and mailing it to “Member Experience Monthly Survey Giveaway”, Attention: Marketing Department, PO BOX 1468, Ashland, KY 41105. If an entry form is drawn, but judges are unable to determine the winner because of illegible writing, that entry form will be disqualified. No copies, mechanical reproductions, or metered mail will be accepted as entries. Proof of mailing does not constitute proof of delivery. The Credit Union is not responsible for lost, late, incomplete, misdirected, damaged, postage-due, or illegible entries or mail. Once submitted, entries become the sole property of the Credit Union and will not be acknowledged or returned.
    • 7. Prize Drawing: Quarterly within one (1) week after the close date, there will be one (1) random drawings from all eligible entries. Winners need not be present and will be notified by email. If a potential winner does not respond or cannot be contacted after two (2) days, that entrant will no longer be eligible to win a prize. Another name will be randomly selected and the process of attempting to contact that potential winner will be repeated until a winner is confirmed, or as long as time permits.
    • 8. Prize Distribution: Winners will be emailed their prize electronic gift card within one week of drawing.
    • 9. Odds of Winning: Odds of winning depend on the actual number of eligible entries. Each Sweepstakes entry will have an equal chance of winning.
    • 10. Tax Issues: The Credit Union will report the prize winnings to the appropriate state and federal agencies as required by applicable law. Winner is responsible for all tax consequences (if any) of the prize.
    • 11. Publicity: Upon acceptance of the prize, the Sweepstakes winner agrees to permit the Credit Union to use his/her name and likeness in promotional and other Credit Union materials, without additional compensation or permission, except where prohibited by law. The winner also agrees that their name and prize amount will be given to other entrants upon request.
    • 12. Decisions: By entering into the Sweepstakes, entrants agree to abide by and be bound by these Official Rules, and to accept the decisions of the Credit Union as final. Entrants also agree to hold the Credit Union and each of its officers, directors, employees, members and representatives, and agents harmless from any liability arising from participation, or the acceptance of a prize. The Credit Union and each of its officers, directors, employees, members and representatives, and agents are not responsible for any negligence, claims, liability, injury, property loss, or other damages of entrants and/or winners arising from, or in connection with, acceptance of prizes awarded or participation in this Sweepstakes. The Credit Union is not responsible for stolen, lost, late, misdirected, damaged, incomplete, illegible, or postage-due mail or entries; or for transactions that are processed late or incorrectly, or are lost or not received due to any reason. The Credit Union is not responsible for any incorrect or inaccurate information, whether caused by tampering, hacking, or by any of the equipment or programming associated with the Sweepstakes. The Credit Union reserves the right to disqualify entrants who fail to follow these Official Rules or who make any misrepresentations relative to the Sweepstakes and prize redemption.
    • 13. Compliance with Law: All issues and questions concerning the construction, validity, interpretation, and enforceability of these Official Rules, or the rights and obligations of entrant and the Credit Union in connection with the Sweepstakes, shall be governed by, and construed in accordance with, the substantive laws of the State of Florida, without regard to its choice of law provisions.
    • 14. Resolution of Disputes: Except where prohibited by law, as a condition of participating in this Sweepstakes, each participant agrees that under no circumstances will any participant be permitted to obtain awards for, and each participant hereby waives all rights to claim, punitive, incidental or consequential damages, or any other damages, including attorneys’ fees, other than actual out-of-pocket expenses (i.e., costs associated with entering the Sweepstakes), and waives all rights to have damages multiplied or increased.
    • 15. Miscellaneous: Members Choice Credit Union may substitute prize of equivalent value, amend the rules or discontinue the Sweepstakes at any time. The Credit Union disclaims any responsibility to notify participants of any aspect related to the conduct of this Sweepstakes. Written copies of these rules are available during normal business hours at any Members Choice Credit Union location, by mail upon written request to Members Choice Credit Union, Attention: Marketing Department, PO BOX 1468, Ashland, KY 41105 with a stamped, self- addressed return envelope, and on Credit Union’s website at mccu.net.
  • Whitesburg Grand Opening Offer

    Limited time only. Offer effective April 14, 2023 - April 28, 2023 and is subject to change without notice. 1. To receive $100 Checking Bonus: 1) Open your Simple Checking Account with at least $25. 2) Sign up for eStatements within 60 days of account opening. AND 3) Set up a qualifying Direct Deposit, which must be received within 60 days of account opening. To confirm eStatement registration, call 606- 329-7876 or contact us via the Message Center link within Online Banking. Bonus cannot be used as opening deposit. Qualifications: Direct Deposit needs to recur for a minimum of 60-days from the first electronic deposit and be for at least $200.00 from your or your joint owner’s paycheck, pension, or government benefits (such as Social Security). Payments, Non-payroll ACH, and Transfers from another credit union account or other financial institution do not qualify as Direct Deposits. Bonus Payment: Checking bonus will be deposited to your new Checking Account within 60 days after approval of membership eligibility and meeting Direct Deposit and eStatement requirements. This offer is available for new accounts only and we may decline those who have had a Simple Checking account within the last 12 months. Offer is only available to persons in Members Choice CU Field of Membership. You must be 18 years or older to open an account. Bonus offer available to U.S. residents. Bonus is considered taxable income and the recipient is responsible for reporting the amount to the IRS. Bonus Limit: One checking bonus per account, per Direct Deposit payee, per member, per household. Cannot be combined with other promotions. Account Closing: If new Checking Account is closed within six months after account opening, the bonus will be deducted from the closing balance. Must present coupon at time of account opening.